Working for your financial and consumer rights
The Australian Privacy Commissioner today released its findings that Veda Advantage Information Services and Solutions Ltd (Veda) had breached its obligations under the Privacy Act
With a greater number of disputes involving older Australians and their lenders , FOS is recognising how the lenders’ employees are often in the best
On 6 December 2016 CCLSWA was visited by Senator Louise Pratt. Senator Pratt spoke with Principal Solicitor Gemma Mitchell, Centre Manager Charles Brown and staff
Consumer Protection WA recently issued a media statement encouraging consumers to shop around for motor vehicle finance, and to take care before agreeing to buy
ASIC’s recent investigation raised concerns that Cash Converters may have breached its responsible lending obligations. ASIC’s concerns included that Cash Converters did not make reasonable
On 25 October 2016 Ben Wyatt MLA, Member for Victoria Park and Shadow Treasurer, visited CCLSWA. Mr Wyatt met with Principal Solicitor Gemma Mitchell and
On 20 October 2016 CCLSWA was visited by Anastasia Chye from Westpac. Anastasia is a Senior Manager with Westpac in the Customer Service Excellence team
This week the Credit and Investments Ombudsman (CIO) released its Annual Report on Operations. CIO offers an impartial dispute resolution scheme to assist consumers in
On 1 November 2016 the Presidents of each of Australia’s eight law societies collectively wrote to Prime Minister Malcolm Turnbull urging the Government to make
On 3 November 2016, Tim Hammond MP, Federal Member for Perth, Shadow Minister for Consumer Affairs and Shadow Minister Assisting for Resources and the Hon.