Contact Us

Contact Details

Telephone: (08) 9221 7066 – 9:00am – 4:00pm

Fax: (08) 9221 7088


*Please note we cannot provide advice by e-mail.

If you have received advice or any other service from CCLSWA please complete our short client feedback survey to help us improve our services:

CCLSWA ensures people in Western Australia are treated fairly in the financial marketplace by providing free, confidential legal advice to individuals on credit, debt and consumer law issues through our Telephone Advice Line.

Before you contact us

  1. CCLSWA is unable to take instructions from, or provide advice to, third parties. So please make sure that the issues you are seeking advice about are your own and that you are not calling on behalf of someone else.
  2. In order to give you relevant and correct advice, our staff will require as much information as possible from you about your situation. It is important to make sure that you have all relevant documents (including contracts, notices and letters) with you when you call our advice line.
  3. Note that CCLSWA records phone conversations for training purposes. If you would not like your conversation to be recorded, please advise our staff at the start of your call. All information gathered by CCLSWA is filed and stored according to our Privacy Statement.