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As a result of work by its Indigenous Outreach Program, the Australian Securities and Investments Commission (ASIC) issued proceedings in the Federal Court of Australia […]
The Australian Privacy Commissioner today released its findings that Veda Advantage Information Services and Solutions Ltd (Veda) had breached its obligations under the Privacy Act […]
On 6 December 2016 CCLSWA was visited by Senator Louise Pratt. Senator Pratt spoke with Principal Solicitor Gemma Mitchell, Centre Manager Charles Brown and staff […]
Consumer Protection WA recently issued a media statement encouraging consumers to shop around for motor vehicle finance, and to take care before agreeing to buy […]
ASIC’s recent investigation raised concerns that Cash Converters may have breached its responsible lending obligations. ASIC’s concerns included that Cash Converters did not make reasonable […]
On 25 October 2016 Ben Wyatt MLA, Member for Victoria Park and Shadow Treasurer, visited CCLSWA. Mr Wyatt met with Principal Solicitor Gemma Mitchell and […]
On 20 October 2016 CCLSWA was visited by Anastasia Chye from Westpac. Anastasia is a Senior Manager with Westpac in the Customer Service Excellence team […]
This week the Credit and Investments Ombudsman (CIO) released its Annual Report on Operations. CIO offers an impartial dispute resolution scheme to assist consumers in […]
On 1 November 2016 the Presidents of each of Australia’s eight law societies collectively wrote to Prime Minister Malcolm Turnbull urging the Government to make […]
On 3 November 2016, Tim Hammond MP, Federal Member for Perth, Shadow Minister for Consumer Affairs and Shadow Minister Assisting for Resources and the Hon. […]
In a recent decision, the Australian Securities and Investment Commission (ASIC) declared that lenders of small amount credit contracts (SACC) or “payday loans” cannot charge […]
CCLSWA recently attended the admission of former volunteers Megan Faller and Daniel Eng. Megan started at CCLSWA in February 2015 and Daniel in February 2016. […]
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Trending Online Resources
While Each type of dispute may vary, these are the top 3 most common resources we provide to resolve a variety of financial matters. Clicking a link will open the sheet in a new window.
Before calling us, get your information handy
In order for us to best help you, we will be asking a series of questions and asking about information and documents you may have received from the bank or institution. If you’ve got these in front of you we may be able to provide you with advice within 24 hours.
CCLSWA offers interactive workshops to community legal centres, financial counsellors, community groups, and community worker organisations in Western Australia. These workshops discuss important topics associated […] read more...
Radio Show: Heritage FM
CCLSWA’s principal solicitor, Faith Cheok, is a regular guest on the James Wray Show broadcast on the Perth based radio station Heritage FM 107.3.read more...
Make a Change
CCLSWA is committed to improving the rights of consumers of financial services and consumer goods through policy and law reform. In 2013 – 14 staff […] read more...
CCLSWA offers legal education seminars to Years 10, 11 & 12 students in Western Australia. These seminars aim at empowering students to make better financial […] read more...