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CCLSWA signs as co-signatory to joint consumer submission on Design and Distribution Obligations and Product Intervention Power

CCLSWA signs as co-signatory to joint consumer submission on Design and Distribution Obligations and Product Intervention Power

The Consumer Action Law Centre (Vic) recently coordinated a response to the Proposal Paper on Design and Distribution Obligations (DADO) and Product Intervention Power (PIP) […]

Cash Converters profits fall following ASIC investigation

Cash Converters profits fall following ASIC investigation

Late last year the Australian Securities and Investment Commission (ASIC) accepted an enforceable undertaking from payday lender Cash Converters that would see it pay over […]

CCLSWA Social Media Launch – December 2016

CCLSWA Social Media Launch – December 2016

At the heart of every community legal centre, you will find a core group of passionate social justice advocates who are constantly seeking opportunities to […]

Former Volunteer Aoife Nugent admitted to the Supreme Court of Western Australia

Former Volunteer Aoife Nugent admitted to the Supreme Court of Western Australia

CCLSWA recently attended the admission ceremony of former volunteer Aoife Nugent. Aoife volunteered with CCLSWA in 2015. CCLSWA Principal Solicitor Gemma Mitchell had the honour […]

CCLSWA volunteer Lawrence Page features in Joondalup Times

CCLSWA volunteer Lawrence Page features in Joondalup Times

Lawrence joined CCLSWA midway through 2016 as a communications intern from the McCusker Centre for Citizenship and having completed his internship has decided to stay […]

Gemma Mitchell interviewed on Undercurrent

Gemma Mitchell interviewed on Undercurrent

Principal Solicitor and Acting Centre Manager Gemma Mitchell recently appeared on WTV’s Undercurrent to discuss the work undertaken by Consumer Credit Legal Service (WA) Inc […]

The Shield: June 2017

The Shield: June 2017

This month’s newsletter focuses on credit cards and what you can do to protect yourself and your money. Click here to read more. Also in this month’s […]

The Shield: May 2017

The Shield: May 2017

This month’s newsletter focuses on hardship and what you options may be available to you in relation to your debts. Click here to read more and […]

The Shield: April 2017

The Shield: April 2017

This month’s newsletter highlights the rising issue of payday lending including CCLSWA’s participation in the National Day of Action at Parliament House in Canberra. You […]

Consumers Federation of Australia support Productivity Commission findings

Consumers Federation of Australia support Productivity Commission findings

In December 2016 the Consumers Federation of Australia (CFA) made a submission to the Productivity Commission declaring its strong  support for the commission’s findings that […]

Banker jailed after encouraging 98 year-old to take out 30 year loan

Banker jailed after encouraging 98 year-old to take out 30 year loan

A former Westpac banker has been jailed after submitting loan applications totaling more than $2.5 million when he knew they contained false information and documents. […]

Fine for manufacturer of Nurofen increased to $6M on appeal

Fine for manufacturer of Nurofen increased to $6M on appeal

Reckitt Benckiser, the maker of Nurofen, has been fined $6M million for misleading consumers. In 2015, the Federal Court of Australia found that Reckitt Benckiser […]

Organisations we deal with that can also help you

We will do everything in our capacity to help you resolve your dispute. On some occasions, we may need to refer you to OR work in conjunction with some of the following allied organisations to get the best result.

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4 Steps to guide you through free legal advice

Click the following links to learn the best process to deal with CCLSWA and get the most out of your call.

Read our advice page regarding the area you need help with

Familiarize yourself with the related resources connected to advice

Before you call, find out what information we need from you

Call us or request a call back for legal advice on matter

Before calling us, get your information handy

In order for us to best help you, we will be asking a series of questions and asking about information and documents you may have received from the bank or institution. If you’ve got these in front of you we may be able to provide you with advice within 24 hours.

default notices, summons, claims

contracts and agreements

identification

previous communication with company

Contact the CCLSWA advice helpline or request a call back

We're open between 9am and 4pm Monday to Friday except Public Holidays

(08) 9221 7066

cclswa@cclswa.org.au

Lvl 1, 231 Adelaide Terrace
Perth WA 6000


  *Please note we do not provide advice via e-mail.

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Education

Inspire Growth

CCLSWA offers interactive workshops to community legal centres, financial counsellors, community groups, and community worker organisations in Western Australia. These workshops discuss important topics associated […] read more...

Radio shows

Radio Show: Heritage FM

CCLSWA’s principal solicitor, Faith Cheok, is a regular guest on the James Wray Show broadcast on the Perth based radio station Heritage FM 107.3.

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Make a Change

CCLSWA is committed to improving the rights of consumers of financial services and consumer goods through policy and law reform. In 2013 – 14 staff […] read more...

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Start Learning

CCLSWA offers legal education seminars to Years 10, 11 & 12 students in Western Australia. These seminars aim at empowering students to make better financial […] read more...