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Congratulations to paralegal Eamonn Bochat

Congratulations to paralegal Eamonn Bochat

CCLSWA heartily congratulates long-time volunteer Eamonn Bochat for being declared joint champion of the 2016 Herbert Smith Freehills Senior Moot, organised by the Notre Dame Law Student Society.

Payday lender Nimble to refund $1.5 million following ASIC probe

Payday lender Nimble to refund $1.5 million following ASIC probe

ASIC identified significant deficiencies in Nimble Australia Pty Ltd’s (Nimble) compliance with responsible lending laws. Nimble must refund more than $1.5 million to over 7,000 customers because of ASIC’s investigation.

Prachi Aggarwal

Prachi Aggarwal

Prachi joined CCLSWA as a solicitor in April 2016. Before joining CCLSWA, Prachi worked as a solicitor in a large corporate law firm in Perth, […]

Natalie Walter

Natalie Walter

Natalie Walter joined CCLSWA in March 2016 as a Legal Administrative Assistant. Natalie previously worked as an Electorate Officer for a Federal Member of Parliament […]

Nurofen maker fined $1.7M

Nurofen maker fined $1.7M

Reckitt Benckiser, the maker of Nurofen, has been fined $1.7 million for misleading consumers. In December 2015, the Australian Competition & Consumer Commission (ACCC) succeeded in proving that Reckitt Benckiser misled consumers.

Visit by Chris Hatton MLA

Visit by Chris Hatton MLA

CCLSWA were delighted to welcome Mr Christopher Hatton MLA, Member for Balcatta to our offices on 12 April 2016. Mr Hatton spoke with CCLSWA’s Principal […]

Decisions of the Financial Ombudsman Services

Decisions of the Financial Ombudsman Services

For consumers in dispute with a lender, such as a bank, a complaint to the Financial Ombudsman Service (or FOS) is often the final hurdle. […]

Western Australian Bar Association CPD Statutory Unconscionable Conduct

Western Australian Bar Association CPD Statutory Unconscionable Conduct

On 23 February 2016, CCLSWA Principal Solicitor Faith Cheok joined Kim Lendich, Barrister at Francis Burt Chambers and Tim Massey, Principal Lawyer at the Australian […]

CCLSWA WEBSITE LAUNCH

CCLSWA WEBSITE LAUNCH

On 17 February 2016, Consumer Credit Legal Service (WA) Inc. launched its upgraded website. We were privileged to have The Hon. Michael Mischin MLC, Attorney […]

Submissions on the laws surrounding motor vehicle dealers

Submissions on the laws surrounding motor vehicle dealers

At CCLSWA we often advise clients in relation to cars they have purchased from car dealerships. These issues range from clients who felt pressured into […]

Consumer Rights Now Available in 7 Languages

Consumer Rights Now Available in 7 Languages

CONSUMER RIGHTS NOW AVAILABLE IN 7 LANGUAGES Australian consumer protection agencies have got together and produced My Consumer Rights videos in English and the following […]

ASIC MEDIA RELEASES

ASIC MEDIA RELEASES

Recently, ASIC has issued the following media releases: Warning to borrowers about lending scams ASIC has issued a repeat warning to Australians about scammers asking […]

Organisations we deal with that can also help you

We will do everything in our capacity to help you resolve your dispute. On some occasions, we may need to refer you to OR work in conjunction with some of the following allied organisations to get the best result.

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4 Steps to guide you through free legal advice

Click the following links to learn the best process to deal with CCLSWA and get the most out of your call.

Read our advice page regarding the area you need help with

Familiarize yourself with the related resources connected to advice

Before you call, find out what information we need from you

Call us or request a call back for legal advice on matter

Before calling us, get your information handy

In order for us to best help you, we will be asking a series of questions and asking about information and documents you may have received from the bank or institution. If you’ve got these in front of you we may be able to provide you with advice within 24 hours.

default notices, summons, claims

contracts and agreements

identification

previous communication with company

Contact the CCLSWA advice helpline or request a call back

We're open between 9am and 4pm Monday to Friday

(08) 9221 7066

cclswa@cclswa.org.au

Lvl 1, 231 Adelaide Terrace
Perth WA 6000

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Education

Inspire Growth

  CCLSWA offers interactive workshops to community legal centres, financial counsellors, community groups, and community worker organisations in Western Australia.   These workshops discuss important […]

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Radio shows

Radio Show: Heritage FM

CCLSWA’s principal solicitor, Faith Cheok, is a regular guest on the James Wray Show broadcast on the Perth based radio station Heritage FM 107.3.

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Make a Change

CCLSWA is committed to improving the rights of consumers of financial services and consumer goods through policy and law reform. In 2013 – 14 staff […]

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Start Learning

  CCLSWA offers legal education seminars to Years 10, 11 & 12 students in Western Australia. These seminars aim at empowering students to make better […]

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