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Consumers Federation of Australia support Productivity Commission findings

Consumers Federation of Australia support Productivity Commission findings

In December 2016 the Consumers Federation of Australia (CFA) made a submission to the Productivity Commission declaring its strong  support for the commission’s findings that […]

Banker jailed after encouraging 98 year-old to take out 30 year loan

Banker jailed after encouraging 98 year-old to take out 30 year loan

A former Westpac banker has been jailed after submitting loan applications totaling more than $2.5 million when he knew they contained false information and documents. […]

Fine for manufacturer of Nurofen increased to $6M on appeal

Fine for manufacturer of Nurofen increased to $6M on appeal

Reckitt Benckiser, the maker of Nurofen, has been fined $6M million for misleading consumers. In 2015, the Federal Court of Australia found that Reckitt Benckiser […]

‘What if it Was Me?’ Campaign Launch

‘What if it Was Me?’ Campaign Launch

On 20 January 2017 CCLSWA Principal Solicitor Gemma Mitchell and Centre Support Officer Allison Sampson attended the Western Australian Council of Social Services (WACOSS) sector […]

CCLSWA attends Piddington Society’s Meet the Grads Function

CCLSWA attends Piddington Society’s Meet the Grads Function

On 20 January 2017, Principal Solicitor Gemma Mitchell and solicitors Roberta Grealish, Prachi Aggarwal and Mitchell Coles attended the Piddington Society’s Meet the Grads.  The […]

Tim Hammond MP Visits CCLSWA

Tim Hammond MP Visits CCLSWA

On 23 January 2017 Tim Hammond MP, Federal Member for Perth, and former chairperson of the CCLSWA management committee, visited CCLSWA. Mr Hammond had visited […]

The Shield: March 2017

The Shield: March 2017

This month’s newsletter is about mistaken internet payments. See how a simple typo caused our client to worry that they had worry they had lost their […]

Door to Door Selling – ‘It’s OKAY to Walk Away’

Door to Door Selling – ‘It’s OKAY to Walk Away’

On the 8th of December 2016 Consumer Protection’s Aboriginal Community Education Officers Teena Forrest-Benavides and Merinda Wills visited CCLSWA. Teena and Merinda work with Aboriginal […]

Valentine’s Day: Be Wary of Online Romance Scams

Valentine’s Day: Be Wary of Online Romance Scams

In 2015 Australian’s lost $22,587,162 to dating and romance scams.* *ACCC ScamWatch Data

ASIC rules responsible lending obligations breach: BMW Australia Finance to repay millions

ASIC rules responsible lending obligations breach: BMW Australia Finance to repay millions

An investigation by the Australian Securities and Investments Commission (ASIC) has found that BMW Australia Finance Limited (BMW Finance) breached responsible lending provisions between the […]

On 25 January 2017 CCLSWA was visited by Federal Liberal Member for Tangney Ben Morton MP

On 25 January 2017 CCLSWA was visited by Federal Liberal Member for Tangney Ben Morton MP

Mr Morton spoke with Principal Solicitor Gemma Mitchell and Centre Manager Charles Brown about the services CCLSWA provides and how community legal centres are structured. […]

Mid-sized Australian law firms urge government to reverse cuts to Community Legal Centre funding

Mid-sized Australian law firms urge government to reverse cuts to Community Legal Centre funding

On 12 December 2016, 18 mid-sized Australian law firms wrote an open letter to the Commonwealth and State Governments urging them to reverse funding cuts […]

Organisations we deal with that can also help you

We will do everything in our capacity to help you resolve your dispute. On some occasions, we may need to refer you to OR work in conjunction with some of the following allied organisations to get the best result.

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4 Steps to guide you through free legal advice

Click the following links to learn the best process to deal with CCLSWA and get the most out of your call.

Read our advice page regarding the area you need help with

Familiarize yourself with the related resources connected to advice

Before you call, find out what information we need from you

Call us or request a call back for legal advice on matter

Before calling us, get your information handy

In order for us to best help you, we will be asking a series of questions and asking about information and documents you may have received from the bank or institution. If you’ve got these in front of you we may be able to provide you with advice within 24 hours.

default notices, summons, claims

contracts and agreements

identification

previous communication with company

Contact the CCLSWA advice helpline or request a call back

We're open between 9am and 4pm Monday to Friday

(08) 9221 7066

cclswa@cclswa.org.au

Lvl 1, 231 Adelaide Terrace
Perth WA 6000


  *Please note we do not provide advice via e-mail.

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Education

Inspire Growth

CCLSWA offers interactive workshops to community legal centres, financial counsellors, community groups, and community worker organisations in Western Australia. These workshops discuss important topics associated […] read more...

Radio shows

Radio Show: Heritage FM

CCLSWA’s principal solicitor, Faith Cheok, is a regular guest on the James Wray Show broadcast on the Perth based radio station Heritage FM 107.3.

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Make a Change

CCLSWA is committed to improving the rights of consumers of financial services and consumer goods through policy and law reform. In 2013 – 14 staff […] read more...

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Start Learning

CCLSWA offers legal education seminars to Years 10, 11 & 12 students in Western Australia. These seminars aim at empowering students to make better financial […] read more...