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Mitchell Coles

Mitchell Coles

Mitchell Coles joined CCLSWA as our Legal Administrative Assistant in June 2016; however Mitch has been with us since January 2016 completing his Practical Legal […]

New Divorce and Separation Resources from ASIC

New Divorce and Separation Resources from ASIC

An ASIC Media Release on 1 September 2016 introduced new divorce and separation resources to support financial decisions “New online resources – the Divorce and […]

Add-on Insurance through Car Dealers

Add-on Insurance through Car Dealers

On 12 September 2016, ASIC released a report on the sale of add-on insurance through car dealers. The report found the following: (click on infographic […]

Principal Solicitor Gemma Mitchell on the Radio

Principal Solicitor Gemma Mitchell on the Radio

Principal Solicitor Gemma Mitchell was a guest at 720 ABC Perth Radio on Friday 2 September. Gemma spoke about the recent increase in calls to the […]

September 2016

September 2016

The National Association of Community Legal Centres 2016 Conference was held in Fremantle this August. This month’s newsletter highlights CCLSWA’s participation in the conference. We […]

Joint Submission to the Independent Review of the Code of Banking Practice

Joint Submission to the Independent Review of the Code of Banking Practice

Consumer Credit Legal Service (WA) is pleased to contribute to the Joint Consumer Submission to the Independent Review of the Code of Banking Practice. The […]

Submission to the Australian Law Reform Commission’s Elder Abuse Inquiry

Submission to the Australian Law Reform Commission’s Elder Abuse Inquiry

Consumer Credit Legal Service (WA) is pleased to make this submission to the Australian Law Reform Commission Elder Abuse Inquiry Issues Paper. This submission addressed […]

Easymeals Admits to Misleading Consumers

Easymeals Admits to Misleading Consumers

CCLS recently advised a client who had received an unsolicited telephone call and was signed up to buy $800 worth of meals from a business […]

ASIC Launches New Indigenous Videos

ASIC Launches New Indigenous Videos

On 5 July ASIC launched new Indigenous consumer animations.   The animations are available on ASIC’s MoneySmart website and social media channels. About the animations […]

Congratulations to Juin Ng and Aarushi Garg

Congratulations to Juin Ng and Aarushi Garg

CCLSWA heartily congratulates our former solicitor Juin Ng and former paralegal Aarushi Garg. Both Juin and Aarushi sailed from Perth for the eastern states in […]

Roberta Grealish

Roberta Grealish

Roberta is a solicitor at CCLSWA. Roberta attended the National University of Ireland, Galway and graduated in 1999 with a B.Comm (Honours) degree and obtained […]

Consumers Warned of Pawnbrokers and High Interest Loans

Consumers Warned of Pawnbrokers and High Interest Loans

The Consumer Action Law Centre (CALC) in Victoria has recently assisted a Melbourne woman who had a history of entering into high-interest, pawn-broking contracts with […]

Organisations we deal with that can also help you

We will do everything in our capacity to help you resolve your dispute. On some occasions, we may need to refer you to OR work in conjunction with some of the following allied organisations to get the best result.

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4 Steps to guide you through free legal advice

Click the following links to learn the best process to deal with CCLSWA and get the most out of your call.

Read our advice page regarding the area you need help with

Familiarize yourself with the related resources connected to advice

Before you call, find out what information we need from you

Call us or request a call back for legal advice on matter

Before calling us, get your information handy

In order for us to best help you, we will be asking a series of questions and asking about information and documents you may have received from the bank or institution. If you’ve got these in front of you we may be able to provide you with advice within 24 hours.

default notices, summons, claims

contracts and agreements

identification

previous communication with company

Contact the CCLSWA advice helpline or request a call back

We're open between 9am and 4pm Monday to Friday

(08) 9221 7066

cclswa@cclswa.org.au

Lvl 1, 231 Adelaide Terrace
Perth WA 6000

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Education

Inspire Growth

  CCLSWA offers interactive workshops to community legal centres, financial counsellors, community groups, and community worker organisations in Western Australia.   These workshops discuss important […] read more...

Radio shows

Radio Show: Heritage FM

CCLSWA’s principal solicitor, Faith Cheok, is a regular guest on the James Wray Show broadcast on the Perth based radio station Heritage FM 107.3.

read more...

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Make a Change

CCLSWA is committed to improving the rights of consumers of financial services and consumer goods through policy and law reform. In 2013 – 14 staff […] read more...

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Start Learning

  CCLSWA offers legal education seminars to Years 10, 11 & 12 students in Western Australia. These seminars aim at empowering students to make better […] read more...