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Valentine’s Day: Be Wary of Online Romance Scams

Valentine’s Day: Be Wary of Online Romance Scams

In 2015 Australian’s lost $22,587,162 to dating and romance scams.* *ACCC ScamWatch Data

ASIC rules responsible lending obligations breach: BMW Australia Finance to repay millions

ASIC rules responsible lending obligations breach: BMW Australia Finance to repay millions

An investigation by the Australian Securities and Investments Commission (ASIC) has found that BMW Australia Finance Limited (BMW Finance) breached responsible lending provisions between the […]

On 25 January 2017 CCLSWA was visited by Federal Liberal Member for Tangney Ben Morton MP

On 25 January 2017 CCLSWA was visited by Federal Liberal Member for Tangney Ben Morton MP

Mr Morton spoke with Principal Solicitor Gemma Mitchell and Centre Manager Charles Brown about the services CCLSWA provides and how community legal centres are structured. […]

Mid-sized Australian law firms urge government to reverse cuts to Community Legal Centre funding

Mid-sized Australian law firms urge government to reverse cuts to Community Legal Centre funding

On 12 December 2016, 18 mid-sized Australian law firms wrote an open letter to the Commonwealth and State Governments urging them to reverse funding cuts […]

Bill introduced to impose professional standards for financial advisers

Bill introduced to impose professional standards for financial advisers

In November 2016, the Corporations Amendment (Professional Standards of Financial Advisers) Bill 2016 was introduced to parliament by the Hon Kelly O’Dwyer MP. Previously, the […]

ASIC cancels credit licence of Rent to Own Appliances

ASIC cancels credit licence of Rent to Own Appliances

In October 2016, the Australian Securities and Investments Commission (ASIC) cancelled the Australian Credit Licence of appliance rental business, S & S Enterprises Pty Ltd, […]

Federal Court rules ‘book up’ practice in South Australian Indigenous community unconscionable

Federal Court rules ‘book up’ practice in South Australian Indigenous community unconscionable

As a result of work by its Indigenous Outreach Program, the Australian Securities and Investments Commission (ASIC) issued proceedings in the Federal Court of Australia […]

Veda to refund consumers after breaching privacy rules

Veda to refund consumers after breaching privacy rules

The Australian Privacy Commissioner today released its findings that Veda Advantage Information Services and Solutions Ltd (Veda) had breached its obligations under the Privacy Act […]

Senator Louise Pratt visits CCLSWA

Senator Louise Pratt visits CCLSWA

On 6 December 2016 CCLSWA was visited by Senator Louise Pratt. Senator Pratt spoke with Principal Solicitor Gemma Mitchell, Centre Manager Charles Brown and staff […]

Consumer Protection WA urges car buyer caution

Consumer Protection WA urges car buyer caution

Consumer Protection WA recently issued a media statement encouraging consumers to shop around for motor vehicle finance, and to take care before agreeing to buy […]

Cash Converters to refund $10.8 million in fees to payday loan customers

Cash Converters to refund $10.8 million in fees to payday loan customers

ASIC’s recent investigation raised concerns that Cash Converters may have breached its responsible lending obligations. ASIC’s concerns included that Cash Converters did not make reasonable […]

Ben Wyatt MLA visits CCLSWA

Ben Wyatt MLA visits CCLSWA

On 25 October 2016 Ben Wyatt MLA, Member for Victoria Park and Shadow Treasurer, visited CCLSWA. Mr Wyatt met with Principal Solicitor Gemma Mitchell and […]

Organisations we deal with that can also help you

We will do everything in our capacity to help you resolve your dispute. On some occasions, we may need to refer you to OR work in conjunction with some of the following allied organisations to get the best result.

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4 Steps to guide you through free legal advice

Click the following links to learn the best process to deal with CCLSWA and get the most out of your call.

Read our advice page regarding the area you need help with

Familiarize yourself with the related resources connected to advice

Before you call, find out what information we need from you

Call us or request a call back for legal advice on matter

Before calling us, get your information handy

In order for us to best help you, we will be asking a series of questions and asking about information and documents you may have received from the bank or institution. If you’ve got these in front of you we may be able to provide you with advice within 24 hours.

default notices, summons, claims

contracts and agreements

identification

previous communication with company

Contact the CCLSWA advice helpline or request a call back

We're open between 9am and 4pm Monday to Friday

(08) 9221 7066

cclswa@cclswa.org.au

Lvl 1, 231 Adelaide Terrace
Perth WA 6000


  *Please note we do not provide advice via e-mail.

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Education

Inspire Growth

CCLSWA offers interactive workshops to community legal centres, financial counsellors, community groups, and community worker organisations in Western Australia. These workshops discuss important topics associated […] read more...

Radio shows

Radio Show: Heritage FM

CCLSWA’s principal solicitor, Faith Cheok, is a regular guest on the James Wray Show broadcast on the Perth based radio station Heritage FM 107.3.

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Make a Change

CCLSWA is committed to improving the rights of consumers of financial services and consumer goods through policy and law reform. In 2013 – 14 staff […] read more...

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Start Learning

CCLSWA offers legal education seminars to Years 10, 11 & 12 students in Western Australia. These seminars aim at empowering students to make better financial […] read more...