CCLS joined the Consumer Action Law Centre, CHOICE, ACCAN, Super Consumers Australia, West Justice, Consumer Policy Research Centre, Financial Rights Legal Centre, and Financial Counselling Australia, in providing feedback to Treasury on the Government’s proposed mandatory scams code framework. Consumer advocates made 10 core recommendations including the mandatory reimbursement of consumer losses by their banks. We maintain that this is the best way to incentivise investment in prevention systems and disrupt scams
Consumer Action Law Centre, CHOICE and the Australian Communications Consumer Action Network have been conducting regular roundtables with scams victims and consumer organisations, to develop our responses to the proposal outlined in the Scams – Mandatory Industry Codes Consultation Paper. This submission includes the collective view of our organisations.
To read a copy of the submission, click here.