Australian consumer protection agencies have got together and produced My Consumer Rights videos.
To access these videos click the topic or language, below, that you would like:
These videos aim to explain consumer’s shopping rights and responsibilities under the Australian Consumer Law. They provide information about the law concerning the buying of goods and services in Australia in a simple and easy to understand manner. These videos can also be accessed on the websites of consumer protection agencies. See the Department of Commerce’s website for more information.
If you believe a business has breached your consumer rights you can contact our telephone advice line for legal advice.