CCLSWA champion the financial rights of West Australians with our work on credit, debt and consumer law issues
- We ensure people in Western Australia are treated fairly in the financial marketplace by providing free, confidential legal advice through our Telephone Advice Line on (08) 9221 7066.
- We provide legal representation to people experiencing vulnerability and disadvantage so that they can access justice.
- Our community legal education programs empower West Australians experiencing vulnerability and disadvantage to understand their rights and avoid financial pitfalls.
- We help other service providers, including financial counsellors and community support workers, to understand and support their clients’ financial rights.
- We are a voice for change so that financial systems and consumer laws are improved for all.
The Shield: May 2022
General Manager Bev Jowle begins the newsletter with an acknowledgement of the importance of National Reconciliation Week She launched our key stakeholder survey asking for feedback […]
Joint Consumer Submission on the Treasury’s consultation on improving the Australian Consumer Law
CCLSWA was pleased to contribute to a joint consumer submission on the Treasury consultation on options for improving the effectiveness of the consumer guarantee and […]
Roberta Grealish – Principal Solicitor
Roberta is a senior solicitor at CCLSWA. Roberta attended the National University of Ireland, Galway and graduated in 1999 with a B.Comm (Honours) degree and […]
Allison Sampson – Community Legal Education and Communications
Graduating in the UK with a combined Human Resources and Psychology degree, Allison has worked in Community Development for over ten years. Migrating to Australia […]
David Ryan – Solicitor
David is a solicitor at CCLSWA. He started as a paralegal in August 2018 and was admitted to the Supreme Court of Western Australia in […]
Georgia Turco – Solicitor
Georgia is a solicitor at CCLSWA. She started as a volunteer in October 2017 and then completed her Practical Legal Training in 2018. Georgia was […]
Colm Divilly – Solicitor
Colm is a solicitor with CCLSWA. Colm volunteered with CCLSWA from February 2019 until November 2019 when he became Legal Admin Assistant. In February 2021 […]
Joint Consumer Submission to The Treasury’s review of the Australian Financial Complaints Authority
CCLSWA was pleased to collaborate with other consumer groups and contribute to a joint consumer submission to The Treasury review of the Australian Financial Complaints […]
Joint Submission to the Senate Inquiry on the National Consumer Credit Protection Amendment (Supporting Economic Recovery) Bill 2020
Joint Submission to the Senate Inquiry on the National Consumer Credit Protection Amendment (Supporting Economic Recovery) Bill 2020 CCLSWA is proud to be a member […]
CCLSWA’s Submissions to the Senate Inquiry on the National Consumer Credit Protection Amendment (Supporting Economic Recovery) Bill 2020
CCLSWA’s Submissions to the Senate Inquiry on the National Consumer Credit Protection Amendment (Supporting Economic Recovery) Bill 2020 In our submission to the Senate Economics […]
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4 Steps to guide you through free legal advice
Click the following links to learn the best process to deal with CCLSWA and get the most out of your call.
Read our advice page regarding the area you need help with
Familiarize yourself with the related resources connected to advice
Before you call, find out what information we need from you
Call us or request a call back for legal advice on matter
Which financial matter can we help you with?
credit cards
internet banking transactions 
motor vehicles
Trending Online Resources
While Each type of dispute may vary, these are the top 3 most common resources we provide to resolve a variety of financial matters. Clicking a link will open the sheet in a new window.
Before calling us, get your information handy
In order for us to best help you, we will be asking a series of questions and asking about information and documents you may have received from the bank or institution. If you’ve got these in front of you we may be able to provide you with advice within 24 hours.
default notices, summons, claims
contracts and agreements
identification
previous communication with company
Contact the CCLSWA advice helpline or request a call back
We're open between 9am and 4pm Monday to Friday except Public Holidays
Inspire Growth
CCLSWA offers interactive workshops to community legal centres, financial counsellors, community groups, and community worker organisations in Western Australia. These workshops discuss important topics associated […] read more...
Radio Show: Heritage FM
CCLSWA’s principal solicitor, Faith Cheok, is a regular guest on the James Wray Show broadcast on the Perth based radio station Heritage FM 107.3.
read more... 
Make a Change
CCLSWA is committed to improving the rights of consumers of financial services and consumer goods through policy and law reform. In 2013 – 14 staff […] read more...
Start Learning
CCLSWA offers legal education seminars to Years 10, 11 & 12 students in Western Australia. These seminars aim at empowering students to make better financial […] read more...