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Joint Submission to the Credit Reporting Review

Joint Submission to the Credit Reporting Review

Consumer Credit Legal Service (WA) Inc. is pleased to contribute to a joint submission on the Review of the Privacy (Credit Reporting) Code.

Submission to the Law Council of Australia’s Justice Project

Submission to the Law Council of Australia’s Justice Project

Consumer Credit Legal Service (WA) is pleased to make a submission to the Law Council of Australia’s review on access to justice. The submission addressed […]

The Shield: November 2017

The Shield: November 2017

This month’s edition of The Shield is all about pay day loans. Read about a client that had over $10,000 in credit card and pay […]

CCLSWA signs up to the Tristan Jepson Memorial Foundation Guidelines

CCLSWA signs up to the Tristan Jepson Memorial Foundation Guidelines

CCLSWA has recently become signatory to the Tristan Jepson Memorial Foundation (TJMF) Guidelines. The TJMF guidelines are a comprehensive set of resources designed to protect […]

Consumer Credit Legal Service WA welcomes its new management committee

Consumer Credit Legal Service WA welcomes its new management committee

On 18 October 2017 the CCLSWA Management Committee held its Annual General Meeting. Outgoing chairperson Henry Thong thanked the committee members for their tireless work […]

ACCC bans excessive surcharges on credit card transactions

ACCC bans excessive surcharges on credit card transactions

Federal consumer law regulator the Australian Competition and Consumer Commission (ACCC), recently announced a nationwide ban on excessive card surcharges.

The Hon. Mia Davies MLA visits CCLSWA

The Hon. Mia Davies MLA visits CCLSWA

Consumer Credit Legal Service (WA) was pleased to welcome the Hon. Mia Davies MLA, member for the Central Wheatbelt and leader of the National Party […]

ASIC’s MoneySmart receives additional funding

ASIC’s MoneySmart receives additional funding

The Turnbull administration has recently renewed their effort to expand the teaching of financial literacy to all young Australians by providing ASIC’s MoneySmart teaching program […]

The Shield: October 2017

The Shield: October 2017

This month’s newsletter is all about shopping. See how knowing your rights may protect you in the future. Also in this month’s newsletter, pictures from […]

ASIC review into consumer credit insurance leads to refunds for customers

ASIC review into consumer credit insurance leads to refunds for customers

QBE Insurance (Australia) Ltd and the Commonwealth Bank are set to refund thousands of Australians. The refunds are in response to a series of reports […]

The Shield: September 2017

The Shield: September 2017

This month’s news letter is all about reverse mortgages. Read about a great outcome CCLSWA helped a client achieve in relation to her reverse mortgage. […]

Calls for regulation of debt management services ignored

Calls for regulation of debt management services ignored

In January 2016 the Australian Securities and Investments Commission (ASIC) released its report ‘Paying to get out of debt or clear your record: The promise […]

Organisations we deal with that can also help you

We will do everything in our capacity to help you resolve your dispute. On some occasions, we may need to refer you to OR work in conjunction with some of the following allied organisations to get the best result.

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4 Steps to guide you through free legal advice

Click the following links to learn the best process to deal with CCLSWA and get the most out of your call.

Read our advice page regarding the area you need help with

Familiarize yourself with the related resources connected to advice

Before you call, find out what information we need from you

Call us or request a call back for legal advice on matter

Before calling us, get your information handy

In order for us to best help you, we will be asking a series of questions and asking about information and documents you may have received from the bank or institution. If you’ve got these in front of you we may be able to provide you with advice within 24 hours.

default notices, summons, claims

contracts and agreements

identification

previous communication with company

Contact the CCLSWA advice helpline or request a call back

We're open between 9am and 4pm Monday to Friday except Public Holidays

(08) 9221 7066

cclswa@cclswa.org.au

Lvl 1, 231 Adelaide Terrace
Perth WA 6000


  *Please note we do not provide advice via e-mail.

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Legal Advice Education WA

Inspire Growth

CCLSWA offers interactive workshops to community legal centres, financial counsellors, community groups, and community worker organisations in Western Australia. These workshops discuss important topics associated […] read more...

Radio Show: Heritage FM

CCLSWA’s principal solicitor, Faith Cheok, is a regular guest on the James Wray Show broadcast on the Perth based radio station Heritage FM 107.3.

read more...

Make a Change

CCLSWA is committed to improving the rights of consumers of financial services and consumer goods through policy and law reform. In 2013 – 14 staff […] read more...

Start Learning

CCLSWA offers legal education seminars to Years 10, 11 & 12 students in Western Australia. These seminars aim at empowering students to make better financial […] read more...