We Provide FREE and confidential legal advice to WA consumers on financial related disputes
We are qualified, experienced and ready to hear your story
Commencement of the Australian Financial Complaints Authority (AFCA)
The Australian Financial Complaints Authority (AFCA) has officially started receiving complaints. From 1 November 2018, AFCA will provide free, fast and binding dispute resolution to […]
Gemma Mitchell – Managing Solicitor
Gemma is the Managing Solicitor at CCLSWA. In 2007, Gemma migrated from England to study law at the University of Notre Dame in Fremantle, where […]
Allison Sampson – Office Manager
Graduating in the UK with a combined Human Resources and Psychology degree, Allison has worked in Community Development for over ten years. Migrating to Australia […]
Faith Cheok – Senior Solicitor of Policy and Law Reform
Faith went to law school in Singapore, at the National University of Singapore. Since her admission in 1990, Faith has worked in a variety of […]
Roberta Grealish – Senior Solicitor
Roberta is a senior solicitor at CCLSWA. Roberta attended the National University of Ireland, Galway and graduated in 1999 with a B.Comm (Honours) degree and […]
Prachi Aggarwal – Solicitor
Prachi joined CCLSWA as a solicitor in April 2016. Before joining CCLSWA, Prachi worked as a solicitor in a large corporate law firm in Perth, […]
Georgina Molloy – Solicitor
Georgina is a solicitor at CCLSWA. Georgina graduated with a combined degree of Bachelor of Laws (Honours) and Arts from The University of Melbourne in […]
Linda Thipthorp – Solicitor
Linda is a solicitor at CCLSWA. Linda graduated with a Bachelor of Laws and Arts from the University of Western Australia in 1998 and was […]
Sara Pearson – Solicitor
Sara is a solicitor at CCLSWA. Sara attended the University of Western Australia and graduated in 2013 with a Bachelor of Laws and Bachelor of […]
David Ryan – Solicitor
David is a solicitor at CCLSWA. He started as a paralegal in August 2018 and was admitted to the Supreme Court of Western Australia in […]
Georgia Turco – Paralegal
Georgia is a paralegal at CCLSWA. She started as a volunteer in October 2017 and then completed her Practical Legal Training in 2018. Georgia attended […]
Andrew Shinnick – Legal Admin Assistant
Andrew started as a volunteer at CCLS(WA) in April 2016 and assumed the role of Legal Admin Assistant in October 2017. Andrew is currently […]
Joint Consumer Submission to the AG’s Department Review of Financial Hardship Arrangements
CCLSWA is pleased to have contributed to a joint submission coordinated by the Financial Rights Legal Centre to the Attorney-General’s Department Review of Financial Hardship […]
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4 Steps to guide you through free legal advice
Click the following links to learn the best process to deal with CCLSWA and get the most out of your call.
Read our advice page regarding the area you need help with
Familiarize yourself with the related resources connected to advice
Before you call, find out what information we need from you
Call us or request a call back for legal advice on matter
Which financial matter can we help you with?
credit cards
internet banking transactions 
motor vehicles
Trending Online Resources
While Each type of dispute may vary, these are the top 3 most common resources we provide to resolve a variety of financial matters. Clicking a link will open the sheet in a new window.
Before calling us, get your information handy
In order for us to best help you, we will be asking a series of questions and asking about information and documents you may have received from the bank or institution. If you’ve got these in front of you we may be able to provide you with advice within 24 hours.
default notices, summons, claims
contracts and agreements
identification
previous communication with company
Contact the CCLSWA advice helpline or request a call back
We're open between 9am and 4pm Monday to Friday except Public Holidays
(08) 9221 7066
cclswa@cclswa.org.au
Lvl 1, 231 Adelaide Terrace
Perth WA 6000
*Please note we do not provide advice via e-mail.
Inspire Growth
CCLSWA offers interactive workshops to community legal centres, financial counsellors, community groups, and community worker organisations in Western Australia. These workshops discuss important topics associated […] read more...
Radio Show: Heritage FM
CCLSWA’s principal solicitor, Faith Cheok, is a regular guest on the James Wray Show broadcast on the Perth based radio station Heritage FM 107.3.
read more... 
Make a Change
CCLSWA is committed to improving the rights of consumers of financial services and consumer goods through policy and law reform. In 2013 – 14 staff […] read more...
Start Learning
CCLSWA offers legal education seminars to Years 10, 11 & 12 students in Western Australia. These seminars aim at empowering students to make better financial […] read more...