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CCLSWA Wins the Richard (Dick) Fletcher Award

CCLSWA Wins the Richard (Dick) Fletcher Award

CCLSWA wins the Richard (Dick) Fletcher Award On 19 March 2018, our Managing Solicitor Gemma Mitchell accepted the Consumer Protection WA’s Richard (Dick) Fletcher Award […]

Financial Agreements and Undue Influence: an unfortunate relationship

Financial Agreements and Undue Influence: an unfortunate relationship

The High Court of Australia in Thorne v Kennedy [2017] HCA 49 found that the binding financial agreements between wealthy Sydney property developer Mr Kennedy […]

CCLSWA signatory to joint submission on Treasury Laws Amendment Bill 2018

CCLSWA signatory to joint submission on Treasury Laws Amendment Bill 2018

Recently, CCLSWA has become a signatory to the joint submission that was put together by Consumer Action Law Centre. It is on the exposure draft […]

Curtin University intern writes report into the Ramsay Review

Curtin University intern writes report into the Ramsay Review

Our former volunteer, Tania Joppich, has written a report into the Ramsay Review. Tania completed her report as part of an internship program through Curtin […]

Submission on General Insurance Code of Practice

Submission on General Insurance Code of Practice

Recently, CCLSWA was a signatory in a joint submission drafted by Financial Rights Legal Centre. This submission is for the improvement of the General Insurance […]

CCLSWA celebrates 30 years of innovation

CCLSWA celebrates 30 years of innovation

2018 marks 30 years since the Consumer Credit Taskforce recommended the establishment of an independent community-based Consumer Credit Legal Service in Western Australia. To commemorate, […]

Joint submission to the Establishment of the Australian Financial Complaints Authority Consultation Paper

Joint submission to the Establishment of the Australian Financial Complaints Authority Consultation Paper

CCLSWA is pleased to have contributed to the joint submission on the Establishment of the Australian Financial Complaints Authority Consultation Paper submitted to Treasury in […]

Former CCLSWA volunteer admitted to the Supreme Court of Western Australia

Former CCLSWA volunteer admitted to the Supreme Court of Western Australia

On Friday 15 December 2017, former CCLSWA volunteer and Legal Admin Assistant Milica Jankovic was admitted as a lawyer and officer of the Supreme Court […]

CCLSWA contributes to pay day lender law reforms

CCLSWA contributes to pay day lender law reforms

For those who know the sting of repaying pay day loans, good news may be arriving. The Federal Government is currently drafting legislation designed to […]

Financial Ombudsman Service release their Annual Review, revealing an increase in callers lodging disputes against financial service providers

Financial Ombudsman Service release their Annual Review, revealing an increase in callers lodging disputes against financial service providers

Dealing with a record number of disputes, FOS’ dispute resolution services has increased with a 16% increase in disputes received, and a 20% increase in […]

Farewell to AGS Secondee, Carla Kovacevic

Farewell to AGS Secondee, Carla Kovacevic

On 18 December 2017, our Australian Government Solicitor Secondee, Carla Kovacevic finished her term with us after 4 years of being seconded to CCLSWA. Over […]

The Shield: December 2017

The Shield: December 2017

This month’s newsletter is about consumer guarantees this Christmas season.

Organisations we deal with that can also help you

We will do everything in our capacity to help you resolve your dispute. On some occasions, we may need to refer you to OR work in conjunction with some of the following allied organisations to get the best result.

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partner-asic
partner-dccp
partner-dcwa

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4 Steps to guide you through free legal advice

Click the following links to learn the best process to deal with CCLSWA and get the most out of your call.

Read our advice page regarding the area you need help with

Familiarize yourself with the related resources connected to advice

Before you call, find out what information we need from you

Call us or request a call back for legal advice on matter

Before calling us, get your information handy

In order for us to best help you, we will be asking a series of questions and asking about information and documents you may have received from the bank or institution. If you’ve got these in front of you we may be able to provide you with advice within 24 hours.

default notices, summons, claims

contracts and agreements

identification

previous communication with company

Contact the CCLSWA advice helpline or request a call back

We're open between 9am and 4pm Monday to Friday except Public Holidays

(08) 9221 7066

cclswa@cclswa.org.au

Lvl 1, 231 Adelaide Terrace
Perth WA 6000


  *Please note we do not provide advice via e-mail.

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Legal Advice Education WA

Inspire Growth

CCLSWA offers interactive workshops to community legal centres, financial counsellors, community groups, and community worker organisations in Western Australia. These workshops discuss important topics associated […] read more...

Radio Show: Heritage FM

CCLSWA’s principal solicitor, Faith Cheok, is a regular guest on the James Wray Show broadcast on the Perth based radio station Heritage FM 107.3.

read more...

Make a Change

CCLSWA is committed to improving the rights of consumers of financial services and consumer goods through policy and law reform. In 2013 – 14 staff […] read more...

Start Learning

CCLSWA offers legal education seminars to Years 10, 11 & 12 students in Western Australia. These seminars aim at empowering students to make better financial […] read more...