...Rita, my paralegal contact was very understanding and worked through all the information with me, answered any questions I had. Really appreciate the help and will definitely be calling back if I need more assistance.

Commend the patience that I experienced with Mitchell in relation to explaining in great and understandable detail all that I was struggling to understand. Took his time and didn’t get exasperated in repeating things until I understood. He made sure I understood everything very clearly. He was clear, patient and very kind. Very grateful to him for new knowledge in detail.

The person I spoke with was very friendly, helpful, competent & patient with me. Much appreciated as I have autoimmune diseases that hinder my thinking and absorption of details.

Your success in gaining such a positive outcome for my client has made an incredible difference to her life. She no longer has to struggle to pay those minimum repayments each fortnight and is now able to consider getting the dental work that she badly requires...and to budget generally with far less anxiety.

I had tried to get information at numerous places and kept hitting a road block. Finally I was given your number and have received the information I required. Thankyou.

Very professional feedback, easy to follow the advice that was given and have a better understanding of my next steps ahead. Thankyou.

The staff at CCLSWA were at all times welcoming, inclusive and professional, making me feel at ease. When meeting with Legal staff I never felt rushed as they took the time to explain things fully. At times I was tempted to race ahead and give into the pressure I was receiving from the other parties involved to settle the matter but that could have meant more strife for myself. I am very glad I waited for the right advice from CCLSWA which resulted in a very positive outcome. I particularly want to express my gratitude to Rowan and David for their professional and caring efforts that led to this outcome.

Colm and Chris were so good at listening to my client as she explained her situation. They asked questions to understand the important details and made her feel comfortable the whole time. The client and I are both happy that we have CCLS working with us to review what has been a stressful situation for her.