CCLS joined with 16 other consumer organisations to provide input and endorsement to submissions led by Financial Rights Legal Centre to Services Australia’s Centrepay Reform Consultation. Our front-line services understand the importance of Centrepay as a financial self-management tool for disadvantaged consumers, but we also see through our case work and Telephone Advice Line how it may be abused by unscrupulous business, causing financial harm to vulnerable Australians.
We strongly support the proposed reforms to Centrepay which will realign Centrepay to its original intent.
You can read the full submission here