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Consumer Guarantees

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How to get information about your loan

Unsolicited Consumer Agreements

Financial Counsellors

Consumer Leases

Ending a contract to buy goods

Mistaken Internet Banking Payments

Repayment History

Updating listings on credit report

Buying Your First Car

Default Notices

Hardship Variation

Have you Missed Payments on your Home Loan

Repossession of goods (other than real property)

Step by step guide to applying for a hardship variation

Additional factsheets are coming soon.

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