Internet Banking TransactionsInternet banking is a fast and convenient way of paying bills or transferring money from one account to another using your computer or mobile phone...
Australian Consumer Law (ACL)Australian Consumer Law (ACL) is the national law for fair trading and consumer protection...
Financial CounsellorsFinancial counselling is a free service offered by community organisations and some government agencies which aim to help you solve your money problems...
Consumer leasesA consumer lease lets you hire an item (for example, a refrigerator or a computer) for a period of time...
Credit FilesYou will have a credit information file if you have applied for or obtained credit in the past...
Debt CollectorsIf you have an outstanding debt with a credit provider, you may be contacted by a debt collector...
RepossessionsWhen you borrow money to buy goods, the lender will often take out a ‘security’ over those goods...
Motor VehiclesBefore purchasing a vehicle, we recommend that you check the Personal Property Security Register...
Credit CardsEven if you are just one day late in making a repayment on your credit card debt, you are in default...
Home LoansIf you are behind on a home loan repayment, it is important to act quickly and not ignore the situation...
Hardship VariationIf you are experiencing financial hardship, you can make a request to your creditor to vary the repayments due under your credit contract with them...